Shipping policy

Delivery & Shipping Policy

As a premier provider of authentic Japanese bento delivery in Singapore, Tora Tora Tora is committed to providing a worry-free experience. We ensure that our premium bento boxes, fresh sushi, and izakaya classics are delivered promptly to your doorstep or corporate event for celebrations or team lunches. 

Delivery Schedule and Hours

We operate targeted daily delivery services structured around peak dining hours to guarantee maximum freshness and quality for your meals.

  • Lunch Delivery Window: 12:00 PM – 2:00 PM

  • Dinner Delivery Window: 6:30 PM – 10:30 PM

Delivery Rates and Free Shipping

Our delivery fee structure is straightforward, accommodating both individual diners and large-scale Japanese catering requests across Singapore.

  • Complimentary Delivery: We proudly offer free delivery to any single location in Singapore for all orders exceeding $150.00.

  • Standard Delivery: A flat standard delivery rate is automatically calculated at checkout for all orders falling below the $150.00 minimum spend threshold.

In-Store Self-Collection

For patrons who prefer self-collection, we offer a streamlined in-store pickup option at our centralized kitchen.

  • Collection Location: 62 Ubi Road, Oxley Bizhub 2, Rooftop, Level #11-19, Singapore 408734.

Order Fulfillment and Quality Assurance

To maintain our stringent standards, all signature items, including our specialized Kurobuta Tontoro Bento and Wagyu Fried Rice Bento, are prepared fresh strictly to order.

  • Advance Orders: For corporate lunches, large gatherings, or comprehensive sushi platters, we highly recommend placing your order in advance to secure your preferred delivery window.

  • Special Instructions: If you have specific dietary requirements or detailed delivery instructions (e.g., navigating to a specific corporate lobby), please indicate them in the "Special Request" field at checkout. We will do our utmost to accommodate all requests where possible.